Data we process
When you contact us we may receive your name, contact details, business name, service of interest and any information you voluntarily include in your enquiry or brief.
Website conversion analytics is designed to record only aggregated events such as locale, service, CTA location or selected channel; we do not send names, emails, phone numbers or free-text briefs to analytics.
Purposes and basis
We use contact data to respond to your request, prepare a proposal and, if you choose to work with us, manage the contractual relationship. Enquiries and steps requested before contracting are processed in order to respond to that pre-contractual request.
Where the law requires us to retain administrative or billing information, we keep it for the period required by applicable rules.
Recipients and providers
We may use providers required for hosting, email, storage, communication or analytics. Each provider must limit access to what is necessary to provide its service. If a future configuration involves international transfers, the required safeguards must be put in place before activation.
Retention and rights
We keep enquiries only for as long as necessary to respond and manage a potential relationship, and client data for the periods needed to deliver the service and comply with legal obligations.
Where applicable, you may request access, correction, deletion, objection, restriction or portability by writing to [email protected]. You may also complain to the competent data protection authority.